Last updated: 2025
Joanne’s Well of Pearls Limited
Who We Are
Welcome to Joanne’s Well of Pearls. Our website address is: https://www.joanneswellofpearls.com
We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how we keep your information safe.
For UK GDPR purposes, Joanne’s Well of Pearls Limited is the data controller.
1. Personal Data We Collect
A. Information You Provide
1. Signing up for emails, updates or free downloads
- First name
- Last name
- Email address
2. Buying a digital book from us (Payhip + BookFunnel)
When you purchase an eBook directly from our site:
- Payhip processes your payment and collects your name, email and payment details.
- We do not receive or store your payment information.
- BookFunnel delivers your eBook using your email address solely for delivery and download support.
We may receive your name and email from Payhip to confirm your order or assist you.
Payhip Privacy Policy: https://payhip.com/privacy
BookFunnel Privacy Policy: https://bookfunnel.com/privacy/
3. Media or contact form enquiries
- Name
- Email address
- Optional phone number
- Your message
B. Information Collected Automatically
When you browse our website, we automatically collect:
- IP address
- Browser type
- Device information
- How you use our site
This helps us improve the website. This information is not personally identifying alone.
2. How We Use Your Data
We use your data to:
- Send requested content
- Process digital book purchases
- Deliver eBooks via BookFunnel
- Respond to enquiries
- Send newsletters (if subscribed)
- Improve the website
- Maintain website security
3. Comments
If you leave a comment, we collect your comment details, IP address and browser information for spam detection.
An anonymised version of your email may be sent to Gravatar: https://automattic.com/privacy/
4. Cookies
We use cookies to support website functionality, preferences, logins and security. Please see our Cookie Policy for full details.
5. Embedded Content
Videos or images from other sites may collect data about your interaction with their content.
6. Who We Share Your Data With
- Payhip (payments)
- BookFunnel (ebook delivery)
- Email marketing providers
- Secure hosting providers
- Analytics and spam protection services
External Retailers
If you click a link to Amazon, Waterstones, Barnes & Noble, Walmart or another retailer, they collect and process your data under their own Privacy Policy. We do not receive this information.
IngramSpark (Wholesale Distribution)
IngramSpark distributes our print books to retailers worldwide. They do not sell directly to customers and do not share customer information with us. We only receive anonymous sales data.
7. Security and Wordfence
We use Wordfence Security to protect our website. Wordfence may collect:
- IP address
- Browser and device details
- Login attempts
- Suspicious activity data
Wordfence Privacy Policy: https://www.wordfence.com/privacy-policy/
Wordfence Data Processing Addendum: https://www.wordfence.com/data-processing-addendum/
8. How We Keep Your Data Safe
We use appropriate technical and organisational measures to protect your data.
9. How Long We Keep Your Data
- Comments: indefinitely
- Email subscribers: until you unsubscribe
- Contact enquiries: only while needed
- Digital sales data: retained by Payhip
10. Your Rights
- Access your data
- Correct your data
- Request deletion
- Withdraw consent
- Object to certain uses
- Restrict processing
- Receive a copy of your data
11. Data Breaches
We will investigate breaches immediately, notify affected users and inform the ICO when required.
12. Contact Us
Joanne’s Well of Pearls Limited
Email: joanne@joanneswellofpearls.com
Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ